Computer Services Liaison

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No.: CSL-0801-20 Name: Computer Services Liaison
Type: Civil Service Exams Deadline: 06/19/20 05:00PM
Exam Date: 08/01/20 08:30AM Price: $15.00
Salary: Varies with other agencies

Description of Duties

This is a data applications position involving responsibility for assisting user jurisdictions in defining data processing needs, in gathering data to create, update and expand the data base.  The Computer Services Liaison is part of a centralized data processing operation providing service to jurisdictions without a data processing staff or computer installation.  The incumbent is frequently on the road making site visits to the user jurisdictions. Contacts are made with the employees who will actually use the service on a daily basis, as well as with administrators in charge.  Work is performed under direct supervision of a higher ranking employee who establishes priorities and monitors progress towards project completion

 

Minimum Qualifications

Graduation from high school or possession of a high school equivalency diploma, plus EITHER:
 
A. Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree in an information technology related field; OR
 
B. Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree, plus one (1) year of paid full-time or its part-time equivalent* experience in data entry, data control, computer operations, programming, or in data processing marketing, six (6) months which shall have included customer service responsible for the resolution of customer complaints and inquiries; OR,
 
C. Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology related field, plus two (2) years of experience as described in (B) above, six (6) months of which shall have included customer service responsible for the resolution of customer complaints and inquiries; OR,
 
D. Four (4) years of experience as described in (B) above, six (6) months which shall have included customer service responsible for the resolution of customer complaints and inquiries; OR,
 
E.   Any equivalent combination of education and experience as defined by the limits of (A), (B), (C) and (D) above.

 

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