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County Service Officer
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is an advisory position in the Veterans Service Agency responsible for counseling and assisting veterans and service personnel and their dependents to obtain veterans benefits for which they are eligible under Federal, State, and local laws. The employee prepares and processes claim applications for benefits, principally through the United States Veterans' Administration. Benefits include, but are not limited to, pensions, domiciliary care, death and disability compensation, burial allowance, GI insurance, GI education and Vocational Rehabilitation. Work is performed in close cooperation with the Veterans Administration, other veterans organizations, and government agencies concerned with veterans affairs. Employees must become accredited by the Department of Veterans Affairs as a Veterans Service Officer during the probationary period. The employee reports directly to, and works under the general supervision of, the Veteran's Service Agency Director. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Three (3) years full-time or its part-time equivalent paid or volunteer professional experience* involving one-on-one counseling, or experience processing veterans claims including advisory and counseling responsibility; OR,
(B) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree plus one (1) year full-time or its part-time equivalent paid or volunteer experience as defined in (A) above; OR,
(C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above.
*Qualifying professional experience does not include clerical, secretarial, or receptionist duties. It does include, but is not limited to, armed forces leadership positions of commissioned and senior non-commissioned officers.
SPECIAL REQUIREMENT:
Must become accredited by the Department of Veterans Affairs as a Veterans Service Officer during the probationary period or otherwise be separated from the position.
