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Systems Support Technician III
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Exam #: SST3-0201-22
Title: Systems Support Technician III
Deadline: December 21, 2021 5:00pm
Exam Date/Time: February 1, 2022 8:30am
Salary: $36,557 - $46,363 annually (Monroe County)
Description of Duties
This is an entry level technical information services position responsible for providing help desk support either in the office or field, and/or the installation, configuration and maintenance of microcomputer systems. This position differs from the higher level position in this series in that responsibilities do not involve acting in a lead capacity. The employee reports directly to and works under general supervision from a senior level staff member.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma plus EITHER:
(A) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology related field; OR
(B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree plus one (1) year of full-time or its part-time equivalent* experience in the operation, installation, customization, or troubleshooting of microcomputer equipment; OR,
(C) Three (3) years of full-time paid or its part-time equivalent* experience as defined in (B) above; OR,
(D) Any equivalent combination of education and experience as defined by the limits of (A), (B) and (C) above.
NOTE: Operation of a computer shall not include experience in the operation of word processing equipment, or a personal computer, microcomputer or any other self-contained unit.
