Help Desk/Intranet Coordinator

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No.: HDIC-0601-21 Name: Help Desk/Intranet Coordinator
Type: Civil Service Exams Deadline: 04/05/21 05:00PM
Exam Date: 06/01/21 08:30AM Price: $15.00
Salary: Varies with other agencies

Description of Duties

This is a support position responsible for overseeing the operation of technical services in an agency’s technology department. The employee reports directly to and works under the general supervision of the Assistant Superintendent of Technology. Direct supervision is exercised over departmental staff. 

 

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A)   Four (4) years paid full-time or its part-time equivalent* experience in the operation and support of a technology help desk, installation or maintenance/repair of computer equipment; OR,

(B)   Graduation from a regionally accredited or New York State registered college or university with an Associate’s degree in computer technology, plus two (2) years paid full-time or it part-time equivalent* experience as described in (A); OR,

(C)   Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree in computer technology; OR,

(D)    Any equivalent combination of education and experience as described by the limits of (A), (B) and (C) above.   

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