Systems Support Technician III

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No.: SST3-0801-20 Name: Systems Support Technician III
Type: Civil Service Exams Deadline: 06/19/20 05:00PM
Exam Date: 08/01/20 08:30AM Price: $15.00
Salary: $35,841 - $45,454 annually (Monroe County)

Description of Duties

This is an entry level technical information services position responsible for providing help desk support either in the office or field, and/or the installation, configuration and maintenance of microcomputer systems.  This position differs from the higher level position in this series in that responsibilities do not involve acting in a lead capacity.  The employee reports directly to and works under general supervision from a senior level staff member. 

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma plus EITHER:

(A) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology related field; OR

(B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree plus one (1) year of full-time or its part-time equivalent* experience in the operation, installation, customization, or troubleshooting of microcomputer equipment; OR,

(C) Three (3) years of full-time paid or its part-time equivalent* experience as defined in (B) above; OR,

(D) Any equivalent combination of education and experience as defined by the limits of (A), (B) and (C) above.

NOTE: Operation of a computer shall not include experience in the operation of word processing equipment, or a personal computer, microcomputer or any other self-contained unit.

 

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