County Service Officer

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Location: Rochester, NY Name: County Service Officer
Type: County Department Job Announcements Deadline: Until Filled
Price: N/A
Salary: $38,319 - $50,561 annually

Description of Duties

This is an advisory position in the Veteran's Service Agency responsible for counseling and assisting veterans and service personnel and their dependents obtain veterans benefits for which they are eligible under Federal, State, and local laws.  The employee prepares and processes claim applications for benefits, principally through the United States Veterans' Administration.  Benefits include, but are not limited to, pensions, domiciliary care, death and disability compensation, burial allowance, GI insurance, GI education and Vocational Rehabilitation.  Work is performed in close cooperation with the Veterans Administration, other veterans’ organizations, and government agencies concerned with veterans affairs.  Employees must become accredited by the Department of Veterans Affairs as a Veterans Service Officer during the probationary period.  The employee reports directly to, and works under the general supervision from the Veteran's Service Agency Director.  Does related work as required.

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A)  Three (3) years full-time or its part-time equivalent paid or volunteer professional experience* involving one-on-one counseling, or experience processing veterans claims including advisory and counseling responsibility; OR,

(B)  Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree plus one (1) year full-time or its part-time equivalent paid or volunteer experience as defined in (A) above; OR,

(C)  An equivalent combination of education and experience as defined by the limits of (A) and (B) above.

*Qualifying professional experience does not include clerical, secretarial, or receptionist duties.  It does include, but is not limited to, armed forces leadership positions of commissioned and senior non-commissioned officers.


The ideal candidate should possess Veteran status.

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