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SAP Basis Administrator, prov
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is a senior technical position located in the Information Services Department and is responsible for the architect, design, validation, documentation and support of Monroe County government’s SAP system. Duties involve developing and providing ongoing recommendations and best practices to customers from both technical and operational perspectives. Duties also involve troubleshooting escalated issues when other support staff is unsuccessful, patch management, upgrades, vendor management, interface maintenance among web frontend and graphical user interface (GUI) backend servers, and working with infrastructure staff. The employee reports directly to and works under the general supervision of the Project Manager-Information Technology or other higher level staff member. Trains and mentors staff. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation from a regionally accredited or New York State registered college or university with a Master’s degree in a mathematics, computer science, or information technology field, plus two (2) years paid full-time or its part-time equivalent experience in SAP Basis administration**; OR,
(B) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree as defined in (A) above, plus four (4) years paid full-time or its part-time equivalent experience in SAP Basis administration**; OR,
(C) An equivalent combination of education and experience as defined by the limits of (A), (B), or (C) above.
**For the purpose of these minimum qualifications, administration is defined as planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.
