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Micro Computer Support Technician

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No.: MCST-0801-19 Name: Micro Computer Support Technician
Type: Civil Service Exams Deadline: 06/21/19 05:00PM
Exam Date: 08/01/19 08:30AM Price: $15.00
Salary: Varies with other agencies

Description of Duties

This is a technical position responsible for performing a variety of computer-related activities, including troubleshooting, problem solving, and equipment installation.  The employee reports directly to and works under the general supervision of a computer resources administration staff member. 

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma, plus EITHER:
 
(A)   Graduation from a regionally accredited or New York State registered college or university with an Associate’s degree in an Information Technology related field, plus two (2) years of paid full-time or its part-time equivalent** experience in computer systems support*, or diagnosing and resolving software and hardware problems; OR,
 
(B)   Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree in an Information Technology related field, plus six (6) months of paid full-time or its part-time equivalent** experience as defined in (A) above; OR,
 
(C)   An equivalent combination of education and experience as defined by the limits of (A) and (B) above.
 
* Computer systems support for the purposes of these minimum qualifications, involves typical duties such as providing technical assistance, advising and supporting users, interpreting problems and providing support for hardware and software issues.

If you are experiencing any problems with this site please email us at civilservice@monroecounty.gov. If have any other questions please contact our office at 753-1700.