Help Desk Manager

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No.: PHDM-1201-18 Name: Help Desk Manager
Type: Civil Service Exams Deadline: 10/23/18 05:00PM
Exam Date: 12/01/18 08:30AM Price: $15.00
Salary: $16.00 - $19.00 (Hilton Central School District)

Description of Duties

This is a technical position responsible for overseeing the operations of a help desk unit of an information technology department responsible for assisting users with personal computer technical problems. The employee reports directly to and works under the general supervision of a higher-level information technology staff member. General supervision is exercised over a technical staff.

Minimum Qualifications

Candidates must be permanently employed in the non-competitive class at the Hilton Central School District and must have served continuously on a permanent basis for twenty-four (24) months holding the position of Microcomputer Maintenance Technician immediately preceding the date of the written test.

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