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Help Desk Manager
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is a technical position responsible for overseeing the operations of a help desk unit of an information technology department responsible for assisting users with personal computer technical problems. The employee reports directly to and works under the general supervision of a higher-level information technology staff member. General supervision is exercised over a technical staff.
Minimum Qualifications
Candidates must be permanently employed in the non-competitive class at the Hilton Central School District and must have served continuously on a permanent basis for twenty-four (24) months holding the position of Microcomputer Maintenance Technician immediately preceding the date of the written test.
