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Help Desk Manager

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No.: PHDM-1201-18 Name: Help Desk Manager
Type: Civil Service Exams Deadline: 10/23/18 05:00PM
Exam Date: 12/01/18 08:30AM Price: $15.00
Salary: $16.00 - $19.00 (Hilton Central School District)

Description of Duties

This is a technical position responsible for overseeing the operations of a help desk unit of an information technology department responsible for assisting users with personal computer technical problems. The employee reports directly to and works under the general supervision of a higher-level information technology staff member. General supervision is exercised over a technical staff.

Minimum Qualifications

Candidates must be permanently employed in the non-competitive class at the Hilton Central School District and must have served continuously on a permanent basis for twenty-four (24) months holding the position of Microcomputer Maintenance Technician immediately preceding the date of the written test.

If you are experiencing any problems with this site please email us at civilservice@monroecounty.gov. If have any other questions please contact our office at 753-1700.