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Program Manager - 911
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is an administrative position at the Monroe County Department of Public Safety responsible for coordinating and monitoring the efforts of Monroe County, City of Rochester, and participating agencies in the continuous development, updating and operation of a centralized emergency communication system. Duties involve program evaluations and development of procedures, presenting technical findings, project management of computer software systems, and developing budget requests. Duties also involve presenting the program to local municipalities and the general public. The employee reports directly to, and works under the general supervision of the Director of Public Safety or other higher-level staff member.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree plus one (1) year paid or volunteer* experience as an emergency responder in a public safety agency AND three (3) years paid full-time or its part-time equivalent** experience in a managerial or administrative position responsible for project management or organizational planning; OR,
(B) Graduation from a regionally accredited or New York State registered college or university with an Associate’s degree plus three (3) years paid or volunteer* experience as an emergency responder in a public safety agency AND five (5) years paid full-time or its part-time equivalent** experience in a managerial or administrative position responsible for project management or organizational planning; OR,
(C) Five (5) years paid or volunteer* experience as an emergency responder in a public safety agency AND seven (7) years paid full-time or its part-time equivalent** experience in a managerial or administrative position responsible for project management or organizational planning; OR,
(D) An equivalent combination of education and experience as defined by the limits of (A), (B), and (C) above.
*Volunteer experience, for the purposes of these minimum qualifications, must be documented by submission of a signed letter from the chief/director of the participating district or department stating the title(s) of the positions and months and years of volunteer service.