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Technical Support Programmer

Attention: Monroe County full-time employees will receive a  $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!

Exam #: TSP-0601-18
Title: Technical Support Programmer
Deadline: April 27, 2018 5:00pm
Exam Date/Time: June 1, 2018 8:30am
Salary: $54,330 - $69,553 annually (Monroe Community College)

Description of Duties

This is an entry-level technical position in the technical support area of the Computing Services department of Monroe Community College. The Technical Support Programmer is responsible for assisting in systems generations, selection of appropriate modes of operation, modifications of generalized software, and installation and implementation of purchased software packages. The employee reports to and works under the general supervision of a higher-level staff person. Supervision of others is not a responsibility of this class.

Minimum Qualifications

Candidates must meet the following minimum requirements on or before the date of the written exam:
Graduation from high school or possession of a high school equivalency diploma, plus EITHER:

(A) Two (2) years of paid full-time or its part-time equivalent* experience in computer information support activities, one (1) year of which shall have been in computer programming; OR,

(B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in a computer science field, plus six (6) months of paid full-time or its part-time equivalent* experience in computer information systems support activities which included computer programming OR,

(C) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree in Computer Science, Data Processing, Mathematics or closely related field, OR,

(D) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree, plus one (1) year of paid full-time or its part-time equivalent* experience in computer information systems support activities which included computer programming; OR,

(E) An equivalent combination of education and experience as defined by the limits of (A), (B), (C) and (D).

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