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Systems Support Technician III Trainee
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is a training position in the field of information technology designed to develop the technical skills required to independently provide entry level help desk support either in the office or field, and/or the installation, configuration and maintenance of microcomputer systems. Upon successful completion of a one (1) year training period, the employee will be promoted to Systems Support Technician III without further examination. Employees who do not successfully complete the one (1) year training period will immediately be removed from the position. The employee reports directly to, and works under the general supervision of an Infrastructure Services Manager or other higher level staff.
Minimum Qualifications
Candidates must meet the following minimum requirements on or before the date of the written exam:
Graduation from high school or possession of an equivalency diploma plus graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology field, computer science field or graphic design field.
