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Telephone Operator PT (MCH) - REVISED
Attention: Monroe County full-time employees will receive a $1,000 quarterly retention payment each quarter in 2024! Apply today - another great reason to join the Monroe County workforce!
Description of Duties
This is an important communications position involving responsibility for relaying incoming, outgoing, and interoffice calls by operating a switchboard or phone console. Information is given to callers regarding department or agency services and phone numbers. It may be necessary for the operator to secure information from the caller in order to give assistance. Employees may be required to perform clerical duties such as looking up information, updating telephone directories, sorting and opening mail, and acting as a receptionist. Work is performed in accordance with a prescribed routine outlined by a supervisor, but supervision may or may not be immediate. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of a high school equivalency diploma plus six (6) months paid full-time or its part-time equivalent clerical experience involving answering a telephone to relay calls or take messages.
NOTE:
Where education is lacking, clerical experience as defined above may be substituted on a year-for-year basis; there is no education substitute for the required experience.
