Attention: Effective July 2022 - October 2023, Monroe County full-time employees will receive a $500 quarterly retention payment. Apply today. Another great reason to join the Monroe County workforce!

You are viewing a single job/exam. Click here to view the full list of current opportunities

No.: CW Name: Caseworker
Type: Continuous Recruitment Exams Deadline: N/A
Exam Date: See Announcement
Salary: $45,370 - $57,540 annually (Monroe County: Salary Increase 2022)
Effective July 2022 – December 2023: Monroe County full-time employees
will receive a $500 quarterly retention payment

Description of Duties

This position, located in the Department of Human Services, is responsible for performing client management activities related to social case work services such as protective services, foster care, adoption, day care and preventive services.  Duties involve assisting clients with economic, emotional, social and environmental difficulties by developing service plans and making referrals to address social problems identified throughout the course of a case.  Duties also involve conducting home visits to investigate reports of abuse and/or neglect of children or adults, assessing the safety of the environment, and providing necessary interventions such as removal and placement out of the home, or Family Court, when warranted.  Duties are performed within well-defined laws and guidelines and under stressful conditions and can include de-escalating volatile situations.  Travelling is a large part of the duties including visiting clients in jail as well as other locations in the community, and transporting clients in a motor vehicle.  This level differs from the higher, Senior Caseworker by virtue of having more contact with clients and the lack of managing a casework team.  The employee reports directly to, and works under the general supervision of a Casework Supervisor, Senior Caseworker, or other higher‑level staff member.  General supervision may be exercised over support staff.

Minimum Qualifications

Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree.

Examination Dates:

Application Cutoff Date

Exam Date

September 30, 2022

November 12, 2022

October 31, 2022

December 3, 2022

*Dates are subject to change at the discretion of the Monroe County Civil Service Commission



If you are experiencing any problems with this site please email us at [email protected]. If have any other questions please contact our office at 753-1700.