Caseworker

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Description of Duties

This position, located in the Department of Human Services, is responsible for performing client management activities related to social case work services such as protective services, foster care, adoption, day care and preventive services.  Duties involve assisting clients with economic, emotional, social and environmental difficulties by developing service plans and making referrals to address social problems identified throughout the course of a case.  Duties also involve conducting home visits to investigate reports of abuse and/or neglect of children or adults, assessing the safety of the environment, and providing necessary interventions such as removal and placement out of the home, or Family Court, when warranted.  Duties are performed within well-defined laws and guidelines and under stressful conditions and can include de-escalating volatile situations.  Travelling is a large part of the duties including visiting clients in jail as well as other locations in the community, and transporting clients in a motor vehicle.  This level differs from the higher, Senior Caseworker by virtue of having more contact with clients and the lack of managing a casework team.  The employee reports directly to, and works under the general supervision of a Casework Supervisor, Senior Caseworker, or other higher‑level staff member.  General supervision may be exercised over support staff.

Minimum Qualifications

Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree.

***ANTICIPATED ELIGIBILITY***

If you expect to complete the educational requirement within three months of the date of examination, you may apply.  If successful on the examination, you will not be certified for appointment until you have submitted proof of completion of the required degree to this office. You must list your expected graduation date on the examination application.

Upcoming Examination Dates:

*Dates are subject to change at the discretion of the Monroe County Civil Service Commission.

If you are experiencing any problems with this site please email us at civilservice@monroecounty.gov. If have any other questions please contact our office at 753-1700.